Terms and Conditions

Festive Dining
A non-refundable, non-transferable booking fee of £10 per person is required in order to hold space, at the time of
booking. All events are pre-payable and full payment, final numbers and completed pre-order forms are required
by Friday 3rd November 2023. Once full payment has been received, the booking is confirmed and no refunds or
amendments will be allowed. Should any reduction in final numbers take place, refunds will not be made, nor
will the money be offset against any other services or additional guests. Organisers are requested to make their
guests aware of this. If pre-orders for every attendee are not received by the given date a default menu will be
selected for them. No amendments can be made to pre-orders after Friday 3rd November 2023. If booking on
behalf of a group, the organiser is responsible for collecting payment and pre-orders, not the individuals.

Christmas and New Year Packages
Upon booking a Christmas or New Year’s Eve Package, 50% of the total balance is payable at time of booking.
This is a non-refundable and non-transferable booking fee. Full payment is required by Friday 3rd November
2023 along with completed menu pre-order forms. Once full payment has been received the booking is
confirmed and no refunds or amendments will be allowed. Any guest with dietary requirements should inform
the hotel on the completed pre-order form prior to arrival.

Christmas Day and Boxing Day Dining
A non-refundable, non-transferable booking fee of £10 per person is required for all pre-booked tables, at
time of booking. Full pre-payment, final numbers and completed menu pre-order forms are required by
Friday 3rd November 2023. Once full payment has been received, the booking is confirmed and no refunds
or amendments will be allowed, nor can the booking fee be offset against any other services or products.
Children’s prices are: 0 – 4 years free of charge, 5 – 11 years child price and 12 years and over adult price.

Additional Information
Guests are not permitted to bring their own food and drink to consume on the premises.

Allergies and Intolerances
If you or any member of your party are affected by any food allergies or intolerances, please advise our team
when booking. We cannot guarantee that any items are completely allergen free due to them being
produced in a kitchen that contains ingredients with allergens. All allergens are correct at time of printing.

C: Crustaceans / CE: Celery / D: Dairy / E: Eggs / F: Fish / P: Peanuts / G: Gluten / L: Lupin / N: Nuts
MO: Molluscs / MU: Mustard / S: Soya / SD: Sulphur dioxide / SE: Sesame seeds

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